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Just Energy · Plan cost analysis

Smart Choice - 12 by Just Energy

Smart Choice - 12 is a 12-month fixed-rate plan from Just Energy. Its low advertised rate often puts it near the top of PowerToChoose when plans are sorted by price. But that rate depends on earning a bill credit. Meet the monthly usage requirement, and the plan can be inexpensive. Miss it, and your cost can be much higher than the advertised rate. Here is how the plan works, with the numbers for both outcomes.

Advertised · 500 kWh
23.8¢
True · 500 kWh
24.1¢
Advertised · 1,000 kWh
10.9¢
True · 1,000 kWh
18.2¢
Advertised · 2,000 kWh
17¢
True · 2,000 kWh
17¢

Active plan. Pricing checked October 4, 2026.

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The listing

What the advertised rates tell you

PowerToChoose lists Smart Choice - 12 at 23.8 cents per kWh for 500 kWh, 10.9 cents for 1,000 kWh, and 17 cents for 2,000 kWh. Every plan is compared at these three usage levels. Each figure is an average price at that exact usage, not a promise of what your bill will be.

23.8¢at 500 kWh
10.9¢at 1,000 kWh
The usage level this plan is designed to price lowest
17¢at 2,000 kWh
Rate structure

How the bill credits work

Energy rate17¢ per kWh
Base charge$0.00
Oncor deliveryPassed through
Bill credit$125
in any month at or above 1,000 kWh
Minimum usage fee$4.99
in any month you use less than 400 kWh

Use at least 1,000 kWh in a month and Smart Choice - 12 applies a $125 bill credit. That credit is what makes the advertised price at 1,000 kWh look low. Use less than 1,000 kWh and you lose the entire credit for that month, so your average cost per kWh rises sharply. This plan also adds a $4.99 fee in any month below 400 kWh. Small homes and light users pay extra on this plan.

Worked example

A January bill, step by step

Our standard usage profile averages 1,000 kWh a month over the year, with January at 1,010 kWh. Here is the January bill for Smart Choice - 12 in the Oncor area:

Energy charge$171.70
1,010 kWh × 17 cents
Base charge$0.00
Oncor delivery$64.96
$4.06 plus 1,010 kWh × 6.03 cents
Bill credit
1,010 kWh is at or above 1,000 kWh, so subtract $125.00
-$125.00
January total$111.66

At 1,010 kWh, the January bill is $111.66, or 11.1 cents per kWh. That usage is just 10 kWh above the credit requirement. At 990 kWh, the $125 credit disappears: the bill rises to $232.05, or 23.4 cents per kWh, even though you used less electricity.

January at 1,010 kWh · credit applied
$111.66
11.1¢ per kWh
Same January at 990 kWh · credit lost
$232.05
23.4¢ per kWh
The pricing curve

Why the price drops at 1,000 kWh

Effective ¢ per kWh · usage 100 to 3,000 kWh
35302520151051,000 kWh2,000 kWh3,000 kWhThe $4.99 fee ends399: 25.3¢ → 400: 24.0¢The $125 cliff999: 23.4¢ → 1,000: 10.9¢

At 1,000 kWh, the $125 credit sharply reduces the average cost per kWh. Use just one kWh less and you lose that entire credit for the month. Household usage often changes by hundreds of kWh between seasons, which makes staying above the threshold every month difficult.

True cost

What a year costs in your delivery area

The table below uses a monthly average of 1,000 kWh, with usage rising and falling through the seasons. It shows the estimated annual cost and average price per kWh in each delivery area.

Delivery area
Oncor$2,187
18.2¢ true average · +67% versus advertised
CenterPoint$2,051
17.1¢ true average · +73% versus advertised
AEP Texas Central$2,025
16.9¢ true average · +78% versus advertised
AEP Texas North$2,239
18.7¢ true average · +65% versus advertised
TNMP$2,330
19.4¢ true average · +60% versus advertised
LP&L$2,304
19.2¢ true average · +61% versus advertised

Your usage in each month determines whether you receive the credit. A month below 1,000 kWh means losing the $125 credit.

Fees

Just Energy contract fees

Just Energy’s Terms of Service contract lists 9 separate fees.

Deferred Payment Plan Late Charge5%
Late Payment Fee5%
Insufficient Funds/Returned Payment FeeUp to $25.00
Disconnect for Non-Payment DNP Notice FeeUp to $25.00
Disconnection FeeUp to $25.00
Returned Payment Fee (credit card/bank debit insufficient funds)Up to $25.00
Disconnect for Non-Payment Fee (non-prepaid)Up to $25.00
Account Update FeeUp to $2.50
Summary of Usage and Payment (SUP) FeeUp to $2.95
Early cancellation fee$175.00

Compare Just Energy’s fees with those of 43 other providers in our full hidden fee study.

Plan documents
Cancellation fee $175.00. Renewable content 22%.